for interntational locations, please see the bottom of the page.

Return Policy

Return Qualifications: O'Douds will offer a full refund only if there was a defect in the product. No partial refunds, returns, or exchanges are offered based on personal preference. Orders with incorrect shipping information, order alterations or cancellations are to be communciated to our service team withing 24 hours of placing an order.  Once an order is shipped from our facility, changes such as changes to shipping addresses or order cancellations are not applicable.

Return Window: You may return defective goods up to 30 days after purchase.

Return Instructions: Returns start with an email to to explain what is wrong with the product (please include any relevant pictures of the product.)

International Wholesale Inquiries:

Canada-Tommy Guns - +1 (888) 869-1639Australia-Barber Brands - Kong - Cheung Leung Kee - info@cheungleungkee.comMalaysia - Sweeney Ted - sweeney.ted@outlook.comPhilippines-Wingman Grooming -Wingmangrooming@gmail.comSingapore-SG Pomades -


For further assistance, contact our sales team: